Online Privacy Policy
PARC LTD (“PARC”, “Perfect Accident Repair Centre”, “we” or “us”) is committed to protecting and respecting your privacy. This policy explains how we use any personal information that you provide to us through our website, in person or over the phone. Please read it carefully. We may change this policy. We will post any changes on this page, so please check back frequently.
Information you provide to us
You may provide us with personal information when you enquire about a service such as a car repair or rental. This will typically include name and contact details and a vehicle number plate. Information which we use to provide you with a quote or service.
If you visit our offices, you may be recorded on our CCTV system. A system which we used to ensure the security of our clients and staff as well as private property.
This website will also gather data about visitors in order to serve webpages to their browsers. We may periodically use anonymised statistics from the website to understand how users interact with this site.
Information we receive from other sources
As the preferred partner of several insurance companies we may receive your details directly from them. Again, this will typically include name and contact details and a vehicle number plate. Information which we use to provide you with a quote or service.
Legal basis for processing
Consent
You have consented to us using your personal information for this purpose. For example, when you ask us to call you about a quotation. You can withdraw your consent at any time by contacting us.
Legitimate interests
It is in our legitimate interests to operate CCTV system for security purposes.
Legal obligations
It is necessary for us to use your personal information to comply with a legal obligation.
Sharing your personal information
We never sell, rent, lend or give your data to any third party for advertising or marketing purposes. The only entities we share your data with are listed below.
Your insurance companies: to utilise your policy
In the case that your insurance company is responsible to pay for repairs or a car hire, we will inform them of work done.
Other product suppliers: to obtain quotes
We use vehicle number plates when communicating with our suppliers to ensure we get the correct replacement part at the best price for you.
Our service providers: to help us run our business and perform services you request
We may provide your personal information to our business partners, suppliers and subcontractors who provide services to us or where necessary to perform a service that you have requested.
Storing your personal information
We store and process your personal information inside of the European Economic Area (“EEA”).
Retention
We keep your personal information for as long as is necessary for the purposes for which it is processed. These periods vary depending on the nature of the information and your interactions with us. For example your lifetime warrantee on repairs means we must retain records until we learn that you no longer own the car.
Security of your information
To help protect the privacy of data and personally identifiable information you
provide to us, we maintain physical, technical and administrative safeguards. We
update and test our security technology on an ongoing basis. We restrict access to
your personal data to those employees who need to know that information to provide
services to you. In addition, we train our employees about the importance
of maintaining the privacy and security of your information.
We commit to taking appropriate disciplinary measures to enforce our
employees' privacy responsibilities.
Your rights
Right of access
You have the right to ask us for copies of your personal information.
Your right to rectification
You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure
You have the right to ask us to erase your personal information in certain circumstances.
Complaints
We hope that we will be able to resolve any questions or concerns you have.
Please contact us on
or
Post: Data Protection Manager, Units 5 and 6, Block F, Quin Road Business Park, Ennis, Co. Clare.
However, you may at any time raise your concern with the Data Protection Commission at:
Post: Data Protection Commission, Canal House, Station Road, Portarlington, R32 AP23 Co. Laois
Updated: 01st April 2021
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